Question 1

Why is there no traditional cart or checkout on the website?

Accepted Answer

Swastha Kesha is dedicated to a personalized client experience. By facilitating orders directly through our dedicated WhatsApp concierge, we ensure every customer receives fresh batch products, proper usage guidance for their hair type, and direct communication regarding delivery updates.

Question 2

How do I place an order via WhatsApp?

Accepted Answer

Simply tap any "Order on WhatsApp" button on any product page. A pre-filled message will be generated in your WhatsApp. Our concierge desk will confirm product availability, answer any routine questions, and arrange secure direct dispatch to your address.

Question 3

How long does delivery take across India?

Accepted Answer

Orders are dispatched via standard express courier partners across all serviceable pin codes in India. Metro deliveries typically arrive within 2 to 4 business days; non-metro locations take 4 to 6 business days. Tracking details are shared directly over WhatsApp.

Question 4

What payment modes are accepted during WhatsApp checkout?

Accepted Answer

Our concierge accepts secure digital UPI payments (Google Pay, PhonePe, Paytm, BHIM), Net Banking, and direct bank transfers prior to dispatch.

Question 5

Are Swastha Kesha products authentic Ayurvedic formulations?

Accepted Answer

Yes. Our products are formulated with authentic, time-honored Ayurvedic botanicals—including Bhringraj, Amla, Neem, Rosemary, Hibiscus, and Aloe Vera—balanced with gentle plant glucosides and bio-identical wheat proteins. We formulate responsibly according to classical Ayurvedic principles.

Question 6

Do your products contain harsh sulfates, parabens, or artificial colors?

Accepted Answer

No. We formulate strictly without harsh drying sulfates (SLS / SLES), parabens, heavy synthetic dyes, or suffocating silicones. The gentle lather in Swastha Kesha Shampoo is derived from natural coconut glucosides.

Question 7

Do you make medical claims or guarantee hair regrowth?

Accepted Answer

No. In compliance with ethical cosmetic standards and honest Ayurvedic philosophy, we do not make unsupported medical claims or guarantee unrealistic overnight miracles. Our products are designed for everyday nourishment, scalp comfort, and natural strand resilience.

Question 8

Is Swastha Kesha Shampoo suitable for all hair types?

Accepted Answer

Yes. The balanced pH and gentle glucoside formulation make it suitable for straight, wavy, curly, and coily hair textures, as well as chemically treated and color-treated hair.

Question 9

Can I use Swastha Kesha Shampoo daily?

Accepted Answer

Because our shampoo cleanses without stripping natural scalp sebum or lipid barriers, it is gentle enough for alternate-day or daily washing for individuals with high activity levels or humid environments.

Question 10

Can I use this shampoo after applying heavy hair oil (Shiro Abhyanga)?

Accepted Answer

Yes. Swastha Kesha Shampoo effectively emulsifies pre-wash hair oils like sesame or coconut in one or two gentle applications without leaving a sticky or heavy residue.

Question 11

How should I choose between the different products in your range?

Accepted Answer

Our core focus is hair care, anchored by Swastha Kesha Shampoo (200ml). For comprehensive daily wellness, you can complement it with Swastha Roopam Ubtan Face Wash for morning clarity, Swastha Sun Shield SPF 50 for daylight defense, and Swastha Nisha Night Cream for overnight skin renewal.

Frequently Asked Questions

Ordering & Delivery

Formulation & Ayurveda

Hair Types & Usage

Still Have Questions?

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